Have you ever had to deliver a difficult message to someone? Perhaps it was someone whose performance was not meeting your expectations. Perhaps the message was for a larger group of people, a layoff or relocation of a corporate office. It’s never fun to deliver these types of messages is it? There are reasons why we don’t like to communicate these messages but there are steps you can take to deliver them as delicately as possible.
I was interviewed about this topic for an article by Loraine Kasprzak, featured in this month’s edition of the American Institute of Chemical Engineers monthly magazine. Regardless of the industry or the nature of the message, these useful tips may help you in delivering it.
If you are looking for assistance feel free to reach out to me for more advice.